Shipping Policy for the Cigar Girlfriend Starter Kit
Welcome to the Cigar Girlfriend family! We're delighted to offer you our exclusive Starter Kit. To ensure a seamless delivery experience, please familiarize yourself with our shipping policy detailed below: (Please keep in mind this shipping policy DOES NOT APPLY to presale orders! Refer to our presale policy for more information on that)
Order Processing Time
Orders are processed within 3-7 business days. Once processed, you will receive a confirmation email with your order details and tracking information.
Shipping Methods and Costs
We offer standard shipping options. Shipping costs are calculated based on your location and the shipping method chosen at checkout. All shipping fees will be clearly displayed before finalizing your purchase.
Delivery Times
- Standard shipping within the United States typically takes 7-10 business days.
- International shipping times vary by destination but generally range from 7-21 business days. Please note, these are estimated times and can vary due to factors outside of our control, such as customs delays or carrier issues.
International Orders
We currently don’t ship internationally! Please be aware that international customers should NOT place an order unless they are using a U.S. based address to receive their package.
Order Tracking
You can track your order using the tracking number provided in your shipping confirmation email. This will give you the most current information regarding your package's status.
Shipping Delays
While we do our best to ensure timely delivery, occasionally, delays can occur due to weather, carrier issues, or customs delays for international orders. We appreciate your patience and understanding in these situations.
Damaged or Lost Packages
If your order arrives damaged, or if it’s lost in transit, please contact us immediately. We will work with you to resolve the issue, whether it's replacing the damaged items or assisting in tracking down a lost package.
Contact Information
For any questions or concerns about your order's shipping, please contact us via info@cigargirlfriend.com. Our dedicated team is here to ensure your satisfaction and answer any queries you may have.
Acknowledgment
By placing an order on our website, you agree to our shipping policy and understand that Cigar Girlfriend is not responsible for delays or issues that occur once the package is in the hands of the carrier.
Thank you for choosing the Cigar Girlfriend Starter Kit. We’re excited to be part of your journey into the world of cigars and look forward to delivering our premium kit to your doorstep.