Cigar Girlfriend Starter Kit Pre-Order Policy

Thank you for considering the Cigar Girlfriend Starter Kit. To ensure a seamless and transparent purchasing experience, please review our pre-order policy below:

Pre-Order Reservation

By placing a pre-order, you reserve your Cigar Girlfriend Starter Kit ahead of its official release. Pre-ordering guarantees you’ll be among the first to receive the kit, celebrating the sophistication and camaraderie of the cigar culture.

Payment

Full payment is required at the time of pre-order. This will secure your item and help expedite the shipping process once the kit is available. All pre-orders are processed via our secure online payment system.

Availability

Pre-ordered kits are expected to ship by the specified date listed on our website. However, due to the meticulous craftsmanship of each item, delays can occur. Should there be any change in the shipping timeline, you will be promptly notified via email.

Shipping

Once your Cigar Girlfriend Starter Kit is ready to ship, you will receive a confirmation email with tracking information. Shipping times may vary depending on your location and the current logistics scenario.

Cancellations and Refunds

We understand that circumstances change, however due to the nature of this product, we will not be accepting cancellations or refunds. We will however honor transfers and in some cases exchanges. If you need to transfer your kit to someone else, you can do so within 72 hours of your purchase. After this period, pre-order transfers will be not be honored. Please contact our customer service team for any pre-order adjustments. info@cigargirlfriend.com

Returns

Upon receiving your Starter Kit, if you are not satisfied, please review our standard return policy. We have a strict no refund policy. However, if for any reason you receive an item that is damaged upon arrival, you have 7 days to return the items in their original packaging, for an exchange of the same product or anything of equal or lesser value in our shop.

Customer Service

Our team is here to ensure your satisfaction and assist with any questions or concerns about your pre-order. Contact us anytime via our website’s contact form or at info@cigargirlfriend.com.

We appreciate your support and patience in waiting for the Cigar Girlfriend Starter Kit. Your pre-order not only shows your enthusiasm for the refined cigar lifestyle but also empowers us to continually deliver the quality and elegance synonymous with the Cigar Girlfriend brand.